Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
PSPGSD408A Mapping and Delivery Guide
Assist government service recipients with complex needs
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | PSPGSD408A - Assist government service recipients with complex needs |
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Description | This unit covers assistance to users of government services who have complex needs. It includes engaging users, and developing and maintaining working partnerships with others who may assist users to increase their level of economic and social participation.In practice, assisting government service recipients with complex needs may overlap with other generalist and specialist work activities, such as working ethically, complying with legislation, applying government processes, etc.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | Not applicable. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Not applicable. | ||
Competency Field | Government Service Delivery. |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Engage government service recipients with complex needs |
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Element: Develop and maintain working partnerships |
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Element: Engage government service recipients with complex needs |
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Element: Develop and maintain working partnerships |
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